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Tracing · 5 min read

What information to give an investigator about a crypto scam

Short answer

Transaction hashes, receiving wallet addresses, dates, amounts and the network used, plus exchange statements, screenshots of the platform and your crime reference number. Never share private keys, seed phrases, passwords or remote access to your device.

The speed and accuracy of a first assessment depends almost entirely on the records you can provide. This checklist helps you gather them in one go.

Written and reviewed by the Wallsec investigations team · Last updated

The essentials

  • Transaction hashes (IDs) for every payment you sent.
  • The wallet addresses you sent funds to.
  • Dates, amounts and which network or token was used.
  • Exchange withdrawal records or wallet history exports.

Helpful context

  • The website or app you were using and any account screenshots.
  • Messages with the people involved.
  • Your Action Fraud or Police Scotland reference number.
  • Any bank correspondence about the payments.

What you should never share

No investigator needs your private keys, seed phrase, exchange password or remote access to your device. Anyone asking for these is not acting in your interest.

If you are looking at your own case rather than reading generally, our cryptocurrency investigation service explains how a case is scoped and worked, the asset tracing hub covers the network-specific work, and our overview of cryptocurrency scam recovery in the UK sets out what is realistic. Asset pages: USDT tracing, Bitcoin tracing and Ethereum tracing. You can also contact the investigations team directly.

Common questions

I do not have the transaction hashes. Can a case still be assessed?
Often yes. Exchange statements, wallet addresses and dates are usually enough to locate the transactions on the public ledger.
Do I need to send identity documents?
Not for an assessment. Identity checks only arise if paid work is agreed, and are explained in writing first.
This guide is general information, not legal or financial advice. We provide investigative and reporting services only, and no report can guarantee an outcome.

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